Methods of Payment
International customers are welcome! We currently offer shipping to over 100 countries.
International orders may require longer handling time
International orders may be subject to local import fees, duty, customs, VAT charges or additional taxes, depending on the country of destination tax laws.
We are not responsible for any of these tax charges, nor can we offer any specific advice on import fees, duty, customs, VAT or taxes that you may be required to pay upon the arrival of your merchandise.
Should you have any questions or requests for specific information regarding any of these potential charges, we advise you to consult with your local government import office.
Please check the Voltage information and make sure it matches the one in your country. In case it is not stated in the description, do ask us.
The light can be returned or replaced within 7 days after receiving. (Man-made damage will not be acceptable)
2 years warranty. The first year on parts under normal use, we take shipping fee and ship free parts to customers for a fix.
Over 1 year, customers need to pay shipping fee but free parts.
Pictures of the problem must be needed for warranty application.
We ONLY accept the return for the original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
All of our items come with a 14-day return policy. We assure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us by messages. All returns must be in new original condition as received.
Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Thanks for your cooperation.
We will leave positive feedback immediately after receiving the feedback from you. We appreciate the positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
Please don't give us neutral and negative feedback before contact us. Don't forget that good communication can solve all problems.
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